General Policy & Procedures

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Terms and Conditions

By using this Website, you consent, without limitation or qualification, to the terms and conditions of use. Please read these terms and conditions carefully before using or purchasing from the Website. The school may, at any time, revise these Terms and Conditions by updating this posting and/or additional terms and conditions located in the school site. Because you are bound by any revisions to these Terms and Conditions, you should periodically revisit the Terms and Conditions by which you are bound.

CE Hours or Not for Credit Hours
Where a course (or courses) is approved for state CE credit, the hours of approval will be reflected under the "Elective" or "Mandatory/Core" column headings in the respective catalog it was ordered from. If there are hours listed ONLY in the "Total" column, the course does NOT carry any CE credit.

Technical System Requirements
Courses are delivered through a secure and proprietary Learning Management System (LMS). The LMS is accessible online through common internet browsers - Chrome, Firefox, Internet Explorer, and Safari. An internet connection is required (high speed is recommended but not required).

Enrollment
The school does not discriminate based on race, sex, religion, ethnic origin, or disability.

Promotional codes
Promotional codes must be applied at checkout. No refund for a promotional code/discount will be granted after checkout. To obtain your discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button, which will then subtract your discount from the total amount due. Promotional codes are not eligible for use in conjunction with payment plans, extensions, or additional continuing education certificates.

Completion Requirements 

Students shall spend any state required seat time in the course material. In states that require monitored seat time, the system will display the time the student is required to spend in the course prior to receiving credit for the course.

Examinations

The follow set of terms apply to exams:

1. Exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.
2. Exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Except as provided in the states below, students may take the examination as many times as necessary to achieve a passing score and demonstrate mastery of the material.
3. Students must achieve a minimum score as specified in the exam instructions to receive credit for the unit and course.
4. Students will not be able to proceed with reading materials in the next units until previous exams are successfully completed and passed.
5. Except as otherwise provided in these Terms and Conditions, in cases where a minimum passing score is regulated and the student fails, Communities Real Estate School will allow students to re-enroll in a course to start over at no additional charge. Re-enrollment requests can be made by contacting the school. If the state requires the final course exam to be proctored, unless otherwise specified, students will be required to use the following third party electronic proctoring solution at the student's cost. Students will need to schedule an appointment with the online proctor in advance. Full details of the proctoring process can be accessed on the proctor tab. Upon passing the final course exam, the student and the proctor must sign an affidavit verifying student identity as the student who completed the course and the final course exam.

Pre-Licensing & Post-Licensing FINAL EXAM POLICY: Students must take their Post-Licensing final exam in the presence of an approved proctor. Two (2) attempts are allowed to pass the final exam. If the student does not pass in the second attempt, the student will be required to re-enroll (at no cost) and re-take the course if the student desires credit for the course.

PRE-LICENSING FINAL EXAM POLICY: Except as otherwise provided below for those states that permit unlimited attempts for the final pre-licensing exam, two attempts are allowed to pass the final exam. If the student does not pass in the second attempt, the student will be required to reenroll (at no cost) and re-take the course if the student desires credit for the course. Students must take their pre-licensing final exam in the presence of an approved proctor, where required by state rules.

Proctoring

Please contact Communities Real Estate School for proctoring details in your area.

Attendance and Progress Policy
Students must complete 100% of the learning material of a course and demonstrate mastery of the learning material to receive credit hours for the course. Students not completing 100% of the material will not be issued certificates of completion to receive credit hours for a course. Students must spend a minimum of 50 minutes (60 minutes in some states)/per hour of approved credit in the learning management system. Example: for a six (6) credit hour course, a student must be actively engaged in the course for 300 minutes (6 X 50 minutes). The school does not grant extensions for courses and does not have a probation policy in place for courses.

Refunds

Communities Real Estate School is committed to student satisfaction. If for any reason you are unsatisfied, Communities Real Estate School will refund the purchase of any course(s), as long as the request for the refund is submitted before the course expires, within 10 days of purchase, and the course(s) is not more than 20% completed.

Course Expiration

Continuing Education and Post-Licensing course(s) must be completed within 12 months from the time of purchase. If the course is not completed within that 12-month period please reach out to Communities Real Estate School.

Pre-Licensing courses expire 6 months after the date of purchase. The student will be granted a one-month extension at no charge, said one-month free extension to be applied immediately after the initial 6-month term. For any reactivation or extension of the course after the 7th month, Communities Real Estate School will charge the student 20% of the current retail price of the course for each 30-day extension or partial 30-day extension in the event that the course finally terminates before the end of the final 30-day extension. Extensions or reactivations cannot be granted beyond 12 months from the purchase of the course. 

If the course is not completed within 12 months of the date of purchase the student will be required to purchase a new course at 50% of the current retail price of the new course and fully complete the new course, including the final exam.


Conduct Policy
All students are expected to act maturely and are required to respect other students, faculty members, and employees of the school. Possession of weapons, illegal drugs, and alcohol of any kind are not allowed at any time on school property. Any violation of school policies may result in permanent dismissal from the school.

Dismissal
Any student may be dismissed for violations of rules and regulations of the school, as set forth herein. The school Director, after consultation with all parties involved, makes the final decision. Where appropriate, the school Director will review each case and decide whether to grant re-admittance.

Previous Credits
Credit from another institution cannot be combined with those earned through the school. It is the responsibility of the student to determine if courses taken through other institutions are acceptable for credit. The school does not guarantee the transferability of its credits to any other institution unless there is a written agreement with another institution. Presently, there are no such agreements in place.


Post CE Course Completion
Once courses are completed, students must “certify” that they were the student/licensee who completed the coursework. This is accomplished by entering the username and password that the student created at the time of enrollment. A mandated course and instructor evaluation is also presented at this time to the student. Once certification has taken place, the student’s certificate of completion is sent to the student via email and is kept on record by the school for a minimum of five years unless otherwise stated. Any exceptions to these rules will be provided to you in the state requirement details, email instructions, and/or course orientation and completion slides.

License Information
It is the responsibility of the student to provide Communities Real Estate School with the student's correct and complete real estate license number and correct and complete first and last name as is currently on record with the entity that issued the student's license. The school will not be responsible or liable for any disciplinary action by any regulatory entity including, but not limited to, late/ reinstatement fees or changes in license status to the licensee as a result of incorrect license information provided by the student.

Copyright Policy
All Rights Reserved. All course materials offered by the school are copyrighted by either Communities Real Estate School or its licensed content providers. No part of the school’s course content may be reproduced, retransmitted, distributed, sold, published, broadcasted or circulated, including to individuals in the same company or organization, without the express written consent of Communities Real Estate School. Course content shipped in paper book formats or received electronically via the Internet may be displayed or printed for your personal, non-commercial use only. Purchase of a course includes a license for one person to use the course materials for a period of 12 months from the date of shipment or activation unless otherwise stated. It is not permissible to distribute files containing course materials or printed versions of course materials to individuals who have not purchased the course(s) without the express written consent from Communities Real Estate School. It is also not permissible to make the course materials available to others over a computer network, Intranet, Internet, or any other storage, transmittal, or retrieval system without the express written consent of Communities Real Estate School.

Legal Waiver
The school and its authors and publishers are not engaged in the rendering of legal, accounting, tax or other professional advice. If professional advice is required, you should seek the services of a competent advisor. Further, while the school provides packages and courses designed to meet the licensees’ needs, IT IS SOLELY THE LICENSEES' RESPONSIBILITY to ensure they have ordered and completed the correct number and type (mandatory/elective) of hours to renew their license by their state deadline. By purchasing from the school, you hereby agree to hold harmless and release the school, and it’s directors, officers, agents, and employees from any and all liability or loss or damage based on, or in any way related to, the above in any form or fashion, the school’s course content or the school’s providing of the course content.

For Informational Purposes Only
The content on the schools Website is intended to be used for informational purposes only. Products and services offered by the school are not available in all states or license types. The school does not guarantee that the information made available by the school will be accurate, complete, or current. The Website may also contain technical inaccuracies or typographical errors. The school will, from time to time, revise the information, products, and services described on the school Website and the school reserves the right to make such changes at any time without notice.

Links to other Internet sites
Links to other Internet sites ("hyperlinks") on the school Website are included only as a convenience for you as a visitor to the school Website. The school makes no judgments or warranties with respect to the accuracy, timeliness, or suitability of the content of any of these hyperlinks, and the school assumes no liability for the content or presentation of the hyperlinks. By providing a hyperlink to a service or third party website, the school does not endorse the linked service or website, its content, or its sponsoring organization. We encourage you to read the Privacy Statements of each and every website to which you link. Please note that these websites may or may not have privacy policies and those policies may be more or less restrictive than the school’s privacy policy.

Viruses
It is your responsibility to scan any and all downloaded materials received from the Internet. The school shall not be responsible or liable for any damage caused by viruses or related hazards, whether or not that virus or hazard resulted from a visit to the school Website. You, and not the school, assume the entire cost of all necessary servicing, repairs, or correction related to computer viruses.

Security
The school takes standard precautions in seeking to ensure that its systems are secure and that they meet industry standards, including the application of firewalls for its Internet-based systems. When appropriate, the school employs the use of encryption technologies, user authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms. With that said, the school does not guarantee that your information is safe from an attack on its systems. By purchasing from the school, you hereby agree to hold harmless and release the school, and it’s directors, officers, agents, and employees from any and all liability or loss or damage based on, or in any way related to, the above in any form or fashion.

Information provided "As Is"
THE COURSES PROVIDED BY THE SCHOOL AND THE INFORMATION CONTAINED ON THE SCHOOL WEBSITE ARE PROVIDED "AS IS" AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE SCHOOL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SCHOOL DOES NOT WARRANT THAT THE ACCESS TO THE SCHOOL WEBSITE WILL BE UNINTERRUPTED, THAT THE MATERIALS AND/OR COURSES CONTAINED THEREIN WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SCHOOL WEBSITE OR SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Damages
UNDER NO CIRCUMSTANCES SHALL THE SCHOOL BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS AND/OR COURSES ON THE SCHOOL WEBSITE, EVEN IF THE SCHOOL OR AN AUTHORIZED AGENT OR BROKER, CONTRACTOR, OR OTHER REPRESENTATIVE/EMPLOYEE OF THE SCHOOL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If applicable law does not permit the exclusion or limitation of liability or certain categories of damages, the above limitation or exclusion may not apply to you and the applicable law shall govern. In no event, however, shall the school’s total liability to you for all damages, losses, or causes of action exceed the amount paid by you to the school in the last 6 month period.

Other Terms & Conditions
You agree that the school has the right to terminate your account at any time if the school has reason to believe that your account is being fraudulently accessed for unauthorized reasons. If you have questions concerning any of the school’s Terms and Conditions, please feel free to contact the school using the contact information on the school site.

If you have any questions or would like to learn more about Communities Real Estate School School, please contact us. Our friendly and knowledgeable staff are happy to assist you in any way we can.